Linda Kincaid & Susan Williams

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Eighty-year-old Gloria Bathgate found herself prisoner of a Johnston County, North Carolina guardianship just days after she arrived in the state.  Gloria was falsely imprisoned and unlawfully isolated at Oakview Commons Assisted Living Center in Raleigh.  Care in the facility was dismal.  She had several falls in the first few days and many unexplained bruises. Denied any contact with her daughter, Gloria’s physical and mental condition declined rapidly.

2007 – October 2010

Gloria enjoyed an active and sometimes flamboyant social life before moving to Raleigh.  A feisty and opinionated woman, Gloria was quick to express herself in colorful language peppered with expletives.  Her daughter, Susan Williams, still chuckles about Gloria wearing miniskirts and high heels at 77.

Living with her family since 2007, Gloria attended church three times a week and routinely played bingo at the firehouse with her firefighter grandson.  Her younger Eagle Scout grandson included her in his troop’s activities.   Gloria participated in elder activity programs most days of the week.  In the evenings, she cooked meals and helped her grandchildren with homework.

When the family planned their move from Pennsylvania to Raleigh, Gloria’s daughter Susan called ahead to North Carolina Department of Social Services (DSS).  North Carolina DSS told Susan that Gloria would have to establish residency in Raleigh before DSS would process any requests for services.

October 24, 2010

Gloria moved to Raleigh with her daughter and family.  Susan immediately called Johnston County DSS to request Medicaid, a hospital bed, elder day programs, and transportation assistance for Gloria.  DSS told Susan there could be a two-year wait before services were available.  DSS added, “If you wanted all those services, you should have stayed in Pennsylvania.”

Shannon West from Johnston County DSS visited the home and told Gloria she could receive services more quickly if she moved into Oakview Commons, an assisted living facility.  Gloria objected to leaving her family, but West assured Gloria that she could sign out of Oakview any time she wished.  Susan convinced Gloria to move into Oakview temporarily to obtain services.  Shortly before Halloween, Gloria signed herself into Oakveiw Commons on the advice of her daughter and Shannon West.  More

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